GuidesUpdated 2 months ago

Platforms

Skribby supports the three major meeting platforms. While we strive for feature parity, some functionality depends on the underlying meeting service.

FeatureGoogle MeetZoomMS Teams
Join as Guest✅✅✅
Join as Authenticated✅✅✅
Real-time Transcription✅✅✅
Video Recording✅✅✅
In-meeting Chat✅✅✅
Chat Threads❌✅❌
Webinars❌✅✅
Wait in Lobby✅✅✅
Participant List✅✅✅
Real-time Audio✅✅✅

Platform Specifics

Google Meet

  • Authentication: Supports Google Workspace and personal Gmail accounts linked via the Skribby Dashboard. Google Authenticator-compatible 2-Step Verification is supported; see Bot Authentication.
  • Chat: Bots can read and send messages to the public chat.
  • Entry: Bots usually wait for an organizer to admit them unless the meeting is set to "Open".

Zoom

  • Authentication: Uses ZAK tokens for joining as a specific user.
  • Webinars: Supported for both panelists and attendees. See the Zoom Chat Guide for webinar-specific chat behaviors.
  • Security: Zoom often requires a meeting passcode. This must be included in the meeting URL (e.g., ?pwd=...) for the bot to join successfully.
  • Chat Threads: Supported via realtime chat events with id and parent_id. Use reply_to_message when sending chat replies.

Microsoft Teams

  • Authentication: Requires an Azure AD account linked via the Skribby dashboard.
  • Webinars: Supported for both presenters and attendees.
  • Chat: Bots can send and receive messages.
  • Entry: Reliability for guest joins can vary based on the host organization's external access policies.