Transcription Privacy
Skribby only supports transcription providers that do not train on Skribby customer audio or transcripts.
For provider-side retention, Skribby uses the strongest retention control available for each provider:
- Zero Data Retention (ZDR) or zero-retention mode.
- Deletion after processing when the provider creates a stored job or artifact.
- Realtime streaming paths where audio is processed ephemerally instead of stored as a transcription job.
This page covers transcription-provider processing. Skribby's own recording and transcript retention is controlled separately by bot settings, workspace retention settings, storage add-ons, and delete requests.
Standard Providers
These providers meet Skribby's no-training and low-retention requirements without a provider-specific caveat:
- Groq
- Soniox
- AssemblyAI
- Deepgram
- Speechmatics
- Rev AI
- Gladia
- Salad
- Mistral/Voxtral
- OpenAI
none
Realtime Transcription
Realtime transcription is part of Skribby's standard privacy posture. For realtime models, ephemeral streaming is the intended low-retention path: audio is processed live instead of being stored as a batch transcription job.
Realtime providers covered by this posture include:
- Soniox realtime
- AssemblyAI streaming
- Deepgram realtime
- Speechmatics realtime
- Gladia realtime
Important Caveats
Most supported providers meet the standard posture above. The following providers have additional retention limitations:
- ElevenLabs: no-training is in place, but ElevenLabs transcription does not currently have a standard ZDR or deletion path.
- xAI: xAI speech-to-text retains API inputs and outputs for up to 30 days before automatic deletion. Treat it as low-retention with automatic deletion, not strict ZDR or immediate deletion after use.
For strict zero-retention requirements, choose one of the standard providers above or ask Skribby to restrict provider availability for your workspace.